Cardinal Tetra

(5 customer reviews)

Last time this was in stock, it was £2.65

2 cm
  • Our Cardinals are Tank Bred: Abyss Aquatics only offers tank-bred Cardinal Tetras because they are stronger and more resilient than cheaper, wild-caught specimens. Wild-caught Cardinal Tetras are widely available, but tank-bred ones are generally hardier and better suited for aquarium life.
  • Common Name: Cardinal Tetra
  • Latin name: Paracheirodon axelrodi
  • Synonyms: None
  • Distribution: The Cardinal Tetra is native to the upper Orinoco and Negro Rivers in South America, primarily in Brazil, Venezuela, and Colombia. Wild populations are threatened due to overfishing and habitat destruction.
  • Max size: 2 inches (5 cm)
  • Lifespan: The average lifespan of Cardinal tetras is around 3-5 years.
  • Temperature range: 73-82°F (23-28°C)
  • Ph Range: 4.0-7.0
  • Kh Range: 0-4 dKH
  • Care level: Cardinal Tetras require a moderate level of care and are a bit on the delicate side. They are not recommended for beginners.
  • lighting Preference:  Cardinal Tetras prefer subdued lighting that mimics the natural light conditions of their habitat. In their natural habitat, these fish are found in streams and tributaries with dense vegetation that filters out much of the sunlight, creating a subdued and diffused light environment.
  • Preferred food: Cardinal Tetras are omnivorous and will eat a variety of foods, including flake and freeze-dried foods, as well as small live or frozen foods like brine shrimp and daphnia.
  • Behaviour: Cardinal Tetras are a schooling fish and should be kept in groups of at least six individuals. They are peaceful and can be kept with other small, peaceful fish.
  • Discoverer: The Cardinal Tetra was discovered by German aquarist Dr. Joachim Axelrod in 1956 during an expedition to the Rio Negro in Brazil.
  • Suitable for planted aquariums: Yes, Cardinal Tetras are suitable for planted aquariums as long as the plants are not too delicate.
  • Interesting Facts: Cardinal Tetras are closely related to Neon Tetras, but are distinguishable by the red stripe that extends the entire length of their body. They are a popular aquarium fish and are often used as a colourful addition to community tanks.

Out of stock

DRY GOODS

Aquarium plants can be shipped under the same shipping rules as dry goods.

Free shipping on orders over £50 (may exclude some aquariums)  Geographical restrictions may apply

LIVESTOCK = Fish, Critters and Corals

Minimum order value £30Delivery charge £19.99. Delivery days Are Varied At The Moment.  We will contact you to confirm your delivery day. Some geographical restrictions apply See shipping

Aquarium Plants: Are shipped the same as and can be mixed with Dry goods *Free shipping on orders over £50 or £6.99 for orders under £50. Some geographical restrictions may apply.

Livestock Delivery And Guarantee
Click Here

 

Keep Your Eyes Open For Multibuy Livestock Deals:

Join the waitlist to be emailed when this product becomes available

Cardinal Tetra (Paracheirodon axelrodi) is a small freshwater fish known for its vibrant colors. They grow up to about 1.5 inches (3.8 cm) in length and have a distinctive blue and red stripe that runs down their body. The red stripe starts at the gills and runs to the base of the tail, while the blue stripe runs along the lower half of the body. This striking coloration makes them a popular choice for aquarists looking to add color to their tanks.

Our Cardinal Tetras are Tank Bred Here is why:

Abyss Aquatics only offers tank bred Cardinal Tetras because they are stronger and more resilient than cheaper wild-caught specimens. Wild-caught Cardinal Tetras are readily available, but they are often less healthy and more prone to disease than tank-bred fish. By sourcing commercial bred Cardinal Tetras, Abyss Aquatics can ensure that their fish are healthy, free from parasites, and accustomed to aquarium conditions. This reduces the risk of introducing diseases and parasites into a customer’s aquarium. In addition, tank-bred fish tend to be more adaptable to different water conditions, making them easier to care for and less likely to suffer from stress-related illnesses.

Furthermore, Abyss Aquatics is committed to sustainability and ethical practices in the aquarium trade. Wild-caught Cardinal Tetras are often harvested from sensitive ecosystems and can suffer high mortality rates during transport. By promoting tank-bred fish, Abyss Aquatics can help reduce pressure on wild populations and support responsible breeding practices.

Overall, offering tank-bred Cardinal Tetras aligns with Abyss Aquatics’ values of providing healthy, sustainable, and ethically-sourced fish to their customers.

What Does The Cardinal Tetra’s Natural Habitat Look like:

The natural habitat of Cardinal Tetras is the blackwater streams and tributaries of the Amazon River basin, primarily in Peru, Brazil, and Colombia. These streams have a slow to moderate flow, and the water is typically stained brown with tannins from the surrounding vegetation.

Cardinal Tetras inhabit the middle and lower layers of the water column, often schooling near the surface or among submerged vegetation. The water in their natural habitat is soft, acidic, and typically ranges in temperature between 75-82°F (24-28°C).

The substrate in their habitat is often made up of sand, leaf litter, and submerged roots, with a dense canopy of overhanging vegetation, such as low-hanging branches, roots, and aquatic plants, providing ample cover. The vegetation in their habitat plays a crucial role in maintaining the water quality and providing food and shelter for the Cardinal Tetras and other aquatic organisms.

Overall, the natural habitat of Cardinal Tetras is a tranquil, lush environment with slow-moving water, dense vegetation, and abundant biodiversity. It is an ecosystem that supports a diverse range of organisms, including fish, invertebrates, and other aquatic life.

Keeping Cardinal Tetra Healthy – Paracheirodon axelrodi:

Cardinal Tetras are fairly hardy fish, but they do require specific water conditions to thrive. They are sensitive to changes in water chemistry, temperature, and quality, so it’s essential to maintain a stable and clean environment. Regular water changes and a good filtration system are crucial to keeping these fish healthy. Cardinal Tetras prefer soft, slightly acidic water with a pH between 5.5 and 7.0. They also need a temperature range of 73-82°F (23-28°C) to stay healthy.

Tank maintenace

Maintaining a healthy aquarium environment is crucial for the well-being of your cardinal tetras. Here are some guidelines for aquarium maintenance:

  1. Water changes: Cardinal tetras are sensitive to water conditions, so regular partial water changes are necessary to maintain good water quality. It is recommended to change 10-20% of the water weekly.
  2. Filtration: A high-quality filtration system is essential to maintain good water quality. The filter should be cleaned regularly to prevent buildup of debris and waste.
  3. Gravel cleaning: Uneaten food, waste, and debris can accumulate in the gravel. Use a siphon to clean the gravel during water changes.
  4. Water testing: Regular testing of the water parameters (pH, ammonia, nitrite, nitrate) is necessary to ensure proper water conditions.
  5. Plant maintenance: If you have live plants in your aquarium, they will require pruning and maintenance to prevent them from overgrowing and taking over the tank.
  6. Temperature monitoring: Cardinal tetras are sensitive to temperature fluctuations, so it is important to monitor the temperature regularly and make adjustments as needed.

By following these guidelines and establishing a regular maintenance routine, you can create a healthy and thriving environment for your cardinal tetras.

Paracheirodon axelrodi Special Requirements and Feeding:

In addition to stable water conditions, Cardinal Tetras require a varied and balanced diet. They are omnivores and will eat a mix of live, frozen, and prepared foods. A high-quality flake or pellet food can form the basis of their diet, but it’s also essential to supplement this with live or frozen foods like brine shrimp, daphnia, or bloodworms. A varied diet ensures they get all the necessary nutrients for healthy growth and coloration.

How Many Cardinal Tetras (Paracheirodon axelrodi) Should I Keep:

The number of Cardinal Tetras you should buy depends on the size of your aquarium and your personal preferences. Cardinal Tetras are social fish that thrive in groups, and it is recommended to keep them in groups of at least 6 individuals, but a larger group of 10 or more individuals is even better.

In general, it is best to follow the rule of thumb of having at least one gallon – 4.5 litres of water per inch of fish, which means a group of 6 Cardinal Tetras would require a minimum of a 10-gallon (38-liter) aquarium. However, keeping a larger group of Cardinal Tetras may require a larger aquarium to provide adequate swimming space and maintain good water quality.

It is also important to note that Cardinal Tetras are relatively small fish, reaching a maximum size of around 1.5 inches (4 cm) in length, and they do not produce a large bioload, so they can be kept in a relatively small aquarium. However, it is important to provide adequate swimming space and hiding places to ensure their well-being.

Ultimately, the number of Cardinal Tetras you should buy depends on your aquarium size, water parameters, and personal preferences, but it is recommended to keep them in groups of at least 6 individuals to ensure their social and behavioral needs are met.

lighting Preference:

Cardinal Tetras (Paracheirodon axelrodi) prefer subdued lighting that mimics the dappled, low-light conditions of their natural habitat. In the wild, they are typically found in streams and tributaries with dense vegetation that filters out much of the sunlight, creating a subdued and diffused light environment.

When kept in an aquarium, Cardinal Tetras should be provided with low to moderate lighting that is not too bright or intense. A lighting period of 8-10 hours a day is ideal for Cardinal Tetras, and the lighting should be gradually increased or decreased to simulate the natural light cycle.

It is also important to note that excessive lighting can lead to algae growth, which can be harmful to the health of the Cardinal Tetras and other aquarium inhabitants. To prevent algae growth, it is recommended to keep the aquarium away from direct sunlight and to use a high-quality aquarium light that provides low to moderate lighting levels.

Overall, Cardinal Tetras prefer subdued lighting that replicates the natural light conditions of their habitat. A low to moderate lighting period of 8-10 hours per day is ideal for these fish and can help promote their health and well-being in the aquarium.

Suitable Tank Mates:

Cardinal Tetras are peaceful fish and make great community tank mates. They do best in groups of at least six, and it’s essential to provide them with plenty of hiding places to reduce stress. Good tank mates for Cardinal Tetras include other small, peaceful fish like Neon Tetras, Harlequin Rasboras, and Dwarf Corydoras. Avoid keeping them with larger, more aggressive species that may see them as food.

Suitable Aquarium Plants for Cardinals:

Cardinal tetras are known to appreciate a heavily planted aquarium. Live plants not only provide a natural environment but also help to maintain good water quality and oxygenate the water. Here are some suitable aquarium plants for cardinal tetras:

  1. Java Moss (Taxiphyllum barbieri): Java moss is a hardy and versatile plant that can be attached to driftwood, rocks, or left floating in the water. It provides hiding places for fry and shrimp and is a great breeding ground for infusoria, a microscopic food that young fish can feed on.
  2. Amazon Sword (Echinodorus bleheri): Amazon swords are popular and easy to care for aquatic plants. They provide shelter for fish and are known for their long, green leaves.
  3. Java Fern (Microsorum pteropus): Java fern is a slow-growing plant that can be attached to driftwood or rocks. It provides hiding places for fish and can also be used to create a natural-looking aquascape.
  4. Anubias (Anubias barteri): Anubias are another slow-growing plant that can be attached to rocks or driftwood. They have broad, dark green leaves that provide cover for fish and are low maintenance.
  5. Water Wisteria (Hygrophila difformis): Water wisteria is a fast-growing plant that can be used as a background plant or left to float on the surface. It provides oxygenation and helps to remove excess nutrients from the water.
  6. Cryptocoryne (Cryptocoryne wendtii): Cryptocoryne is a low-growing plant that can be used to create a foreground in your aquarium. It has broad, green leaves that provide cover for fish and adds a natural touch to the aquascape.

These are just a few of the many suitable aquarium plants for cardinal tetras. When choosing plants, it is important to consider the lighting and water conditions in your aquarium to ensure that the plants can thrive.

Lifespan:

Cardinal Tetras have a lifespan of 3-5 years in captivity if their needs are properly met.

Breeding Cardinal Tetra – Paracheirodon axelrodi:

Breeding Cardinal Tetras can be challenging, but with the right conditions and proper care, it can be a rewarding experience. Here are some detailed breeding tips for Cardinal Tetras:

  1. Create the Right Conditions: Cardinal Tetras prefer soft, slightly acidic water with a pH between 5.0 and 6.5 and a temperature between 78-82°F (26-28°C). A separate breeding tank should be set up with a sponge filter, a heater, and subdued lighting. The water should be kept clean, and the breeding tank should be heavily planted with fine-leaved plants such as Java moss or spawning mops.
  2. Conditioning the Breeding Pair: Choose healthy, adult Cardinal Tetras that are at least 2 years old and condition them with a high-quality diet, including live and frozen foods, such as daphnia, mosquito larvae, and brine shrimp, for at least two weeks before breeding.
  3. Spawning: Once the breeding pair has been conditioned, they can be introduced into the breeding tank. The temperature should be raised to around 80°F (27°C), and the lighting should be kept subdued. The female will lay 100-300 eggs on the leaves of the plants or on the spawning mop. After spawning, remove the breeding pair to prevent them from eating the eggs.
  4. Hatching: The eggs will hatch in 24-36 hours, and the fry will be free-swimming after 3-5 days. The fry should be fed infusoria, small live foods, or commercially available fry food for the first week. Gradually introduce baby brine shrimp or microworms as they grow.
  5. Rearing the Fry: It is essential to maintain clean water and a stable environment for the fry. Regular water changes of 25-50% should be done, and the filter should be carefully cleaned to prevent any damage to the fry. After 2-3 weeks, the fry should be big enough to accept commercially available flake food.

Breeding Cardinal Tetras can be a delicate process, and patience and attention to detail are crucial. With the right conditions and proper care, breeding Cardinal Tetras can be a rewarding experience for fish keepers.

Distribution:

Cardinal Tetras are native to the Amazon Basin in South America, where they live in slow-moving streams and tributaries. Wild caught specimens are widely available, but at Abyss Aquatics, we offer stronger, more resilient tank-bred Cardinal Tetras. Our fish are bred in optimal conditions, ensuring they are healthier and more resistant to disease than cheaper wild-caught specimens.

Summary:

In summary, Cardinal Tetras (Paracheirodon axelrodi) are a popular and colorful addition to any aquarium. They require stable water conditions, a varied diet, and suitable tank mates to thrive. While they can be challenging to breed, their striking colors and peaceful temperament make them a favorite among aquarists. At Abyss Aquatics, we offer tank-bred Cardinal Tetras that are stronger and more resistant than cheaper wild-caught specimens.

5 reviews for Cardinal Tetra

  1. Denise parr (verified owner)

    I ordered these fish in November, I had up graded to a 65l tank, I lost some of the fish as the tank came with a cat fish, now renamed. Came well packaged . I have ordered some more for my new 200l tank , they are pretty to watch when they are in a big group, thank you abyss

  2. Janet Evans

    5* + Great service/packaging/delivery/advice and most importantly very good sized and hardy Cardinal Tetras. Will use again

  3. Aram Rahaman

    The fish i recieved from the Abyss were stunning fish! Acclimitised perfectly and are now the stand out fish in my tank, looking even better than the cardinal tetras i already had in my tank which are twice the size. Will definitely be shopping with Abyss again

  4. Chloe Okeeffe (verified owner)

    Awww these are so cute and bright and probably my favourite fish in my tank… might have to order some more

  5. Marc Jones (verified owner)

    I had 10 of these beauties arrive today and I’m extremely happy. They are all extremely healthy and schooled up straight away. I’ve already lost a lot of time just sitting here watching them!

    As always, Abyss took great care in both packing and dispatching and I can’t fault it.

    Thanks Abyss!

Add a review

Your email address will not be published. Required fields are marked *

Dry Goods Delivery.

The store has provided information regarding their order dispatch and estimated delivery times. Here are the key details:

  1. Dispatch Timeframe: Orders placed before 2pm will be dispatched on the same day. Orders placed after 2pm will be dispatched on the next working day.
  2. Delivery Date and Time Guarantee: While the store aims to dispatch orders promptly, they cannot guarantee a specific delivery date and time. As the delivery process relies on couriers, there may be factors beyond their control that could affect the delivery timeframe.
  3. 1st Class Mail: For orders sent via 1st Class mail, the aim is to have them delivered on the next working day after dispatch.
  4. 2nd Class Mail: Orders sent via 2nd Class mail typically take approximately 2-3 working days for delivery after dispatch.
  5. APC Next Day Delivery: APC Next Day delivery is available for UK mainland postcodes. It is usually delivered on the next working day after dispatch. However, please note that items being delivered to more remote areas may require additional time for delivery.

It’s important to keep in mind that while the store strives to provide efficient delivery services, unforeseen circumstances or external factors could potentially impact delivery times. For further details or specific inquiries about delivery, customers should refer to the store’s terms and conditions or contact the store directly.

Livestock Delivery.

The store maintains specific policies regarding the delivery of livestock. Here are the key points:

  1. Licensed Livestock Courier: The store exclusively uses a licensed livestock courier for shipping fish and coral. This approach is chosen to ensure responsible and ethical transportation of the livestock.
  2. Livestock Shipping Fee: The livestock shipping fee charged to customers of £19.99 does not cover the true cost, and therefore, there is a minimum spend requirement of £30.00 before the option for livestock shipping becomes available.
  3. Pre-Arranged Delivery: The store never ships livestock without first arranging a suitable delivery day. Before dispatching the livestock, the store must confirm the agreed-upon delivery day with the customer.
  4. Saturday Delivery Confirmation: Customers who choose Saturday delivery must have their availability confirmed for the upcoming Saturday before the store sends out the livestock. This confirmation ensures that the livestock can be received promptly.
  5. Failure to wait for livestock: Not waiting for livestock, even if there is a reasonable delay, or cancelling an order after it has been dispatched will lead to you incurring charges for an emergency return to the base. Additionally, any losses of livestock will also be charged to you. Please be aware that the items you are ordering are living creatures – livestock. We kindly ask that you refrain from ordering livestock if you are unable to accommodate the possibility of a delayed delivery.

    These terms and conditions are a fundamental aspect of our policy. Our primary goal is to dissuade individuals who could react negatively to a delayed delivery and subsequently request order cancellations. It is of utmost importance to underscore that your order pertains to living creatures, not mere inanimate objects. In the event of an occasional delay, it is crucial that you respond in a rational and responsible manner, taking into account the welfare of the livestock. We kindly request that you refrain from placing an order for livestock if you tend to react strongly to such situations. By proceeding with the order of livestock, you indicate your acceptance and agreement to abide by these specified terms and conditions.

  6. Signature Requirement: Livestock deliveries require a signature upon receipt and cannot be left in a safe location. This precaution ensures proper handling and the well-being of the livestock.
  7. Geographic Restrictions: The courier has strict geographic restrictions for livestock deliveries. Unfortunately, deliveries to Northern Ireland, Republic of Ireland, Isle of Man, Isles of Scilly, Channel Islands, and certain Scottish offshore postcodes may not be possible. Customers are encouraged to contact the store via email to confirm if livestock delivery is available in their area.
  8. Minimum Order Value and Order Cancellations: The store has a minimum order value of £30 for livestock shipping. Additionally, the store reserves the right to cancel orders that are deemed high-risk or involve a high number of single tropical freshwater fish species.

It is essential for customers to familiarize themselves with these policies before making a purchase. For more detailed information or specific inquiries, customers should consult the store’s terms and conditions or reach out to the store directly for clarification.

Livestock Geographical Exemptions.

The store has specific geographical exemptions for livestock deliveries. Here is a list of the areas and postcodes where livestock delivery is not available:

  1. Islands: Livestock cannot be delivered to the Shetlands, Channel Islands, and Isle of Man.
  2. Postcodes: Livestock delivery is not available to the following postcodes:
  • AB30 to AB39, AB41 to AB45, AB51 to AB56
  • DD8 to DD10
  • BT all
  • DG3 to DG9, DG12 to DG14
  • KA18 to KA19, KA26, KA29 to KA30
  • HS all
  • IM all
  • JE all
  • ZE all
  • KW15 to KW17
  • TD9
  • FK17 to FK21
  • GY all
  • KA26, to KA28
  • PA20 to PA38, PA41 to PA49, PA60 to PA61, PA76 to PA78
  • TR21, to TR25
  • PH3 to PH26, PH30 to PH44
  • IV all

Customers residing in these areas should be aware that livestock delivery is not available to their location.

We can ship livestock to the Isle of Wight, this area is subject to a surcharge.

For further information or specific inquiries about livestock delivery to a particular area, customers are advised to contact the store directly for clarification.

Cancellation.

According to the store’s policy, customers have the right to cancel an order within 14 working days of receiving the goods. To initiate the cancellation, the goods must be returned to the store in new and unused condition, adhering to their Returns Policy.

Important points regarding the return process are as follows:

  1. Return Condition: The goods must be returned in new and unused condition, as originally received. It is important to ensure that the goods are in the same condition as when they were sent out.
  2. Return Timeframe: The goods must be received by the store within 21 days of notifying them about the cancellation. During this time, customers are responsible for any loss or damage that may occur during the return shipping process.
  3. Refund Process: Once the store receives the goods in new and unused condition, they will initiate the refund process. The purchase price will be refunded to the customer.
  4. Return Condition Inspection: If the returned goods arrive in a condition that is less than what they were sent out in, the store reserves the right to return the goods to the customer, and no refund will be processed.

It is essential for customers to carefully review the store’s Returns Policy and follow the specified procedures to ensure a smooth and successful return and refund process. For more detailed information or specific inquiries, customers should consult the store’s terms and conditions or contact the store directly.

Returns.

According to the store’s return policy, the following guidelines should be followed for returning goods:

  1. Use Returns Form: Customers need to use the store’s provided returns form to initiate the return process. This form helps the store acknowledge that the goods are being sent back.
  2. Return for Testing: If the goods are being returned for testing, the customer is responsible for covering the return shipping expenses.
  3. Refund of Postage Fees: The store will only refund postage fees if the order arrives damaged or becomes faulty within the first 4 weeks of purchase. Proof of posting is important, and customers should ensure the goods are well-packed and obtain proof of posting as the goods remain their responsibility until received by the store.
  4. Refund of Postage Costs for Replacement: If goods are being returned within 7 days of purchase under the Replacement Policy, the store can refund postage costs. However, the customer needs to agree on a delivery service with the store in advance, and only standard or tracked shipping fees will be refunded. The store cannot refund the cost of any special delivery service.
  5. Non-Refundable Postage: Postage costs for goods returned for any other reason than those mentioned above are non-refundable. The store reserves the right to deduct the original postage cost from any applicable refund.
  6. Mistaken Purchases: If a customer has made a mistake in their purchase, they need to return the goods to the store. The customer is responsible for the return shipping costs in such cases.

It is important for customers to carefully follow the store’s return procedures and terms and conditions. For further details or specific inquiries, customers should refer to the store’s website or contact the store directly.

Replacements

If customers receive faulty goods, the following guidelines apply according to the store’s policy:

  1. Notification of Faulty Goods: Customers must notify the store within 7 working days if they receive faulty goods. This notification should be made as soon as possible.
  2. Replacement Parts: If possible, the store will dispatch replacement parts for the faulty goods.
  3. Return of Goods: If replacement parts are not possible, the store may request customers to return the faulty goods in accordance with their Returns Policy. The specific return procedures and conditions should be followed.
  4. Verification of Damage: Once the store receives the returned goods, they will verify the damage. If the damage is confirmed, the store will supply the required replacements.
  5. Return Postage Costs: If the goods returned to the store are found to be in good working order, the store is not able to refund the return postage costs. Additionally, the store reserves the right to deduct their original postage cost from any applicable refund.
  6. Consequential Loss or Damage: The store cannot take responsibility for any consequential loss or damage that arises directly or indirectly from the goods supplied.

Customers should carefully review and adhere to the store’s Returns Policy and procedures for returning faulty goods. For further clarification or specific inquiries, customers should consult the store’s terms and conditions or contact the store directly.

Manufacturer’s Guarantees

The store works in collaboration with manufacturers to ensure that their guarantees are honored, and they make their best efforts to resolve issues within the warranty period. The following guidelines apply to refunds and replacements:

  1. Postage Costs under Manufacturer’s Guarantee: Postage costs can only be refunded if the goods are returned to the store within 7 days of the original purchase, as per the manufacturer’s guarantee.
  2. Refund of Postage Costs for Faulty Goods: The store will refund postage costs for guarantee/warranty returns only if the product becomes faulty within the first 4 weeks of receipt.
  3. Replacements with Manufacturer Authorization: Replacements, whether parts or goods, can only be offered when authorized by the manufacturer. Customers should contact the store for further guidance in such cases.
  4. Prior Approval for Returns: Goods should not be returned to the store without prior approval. Customers need to contact the store and obtain approval before returning any items.
  5. Replacement of Glass or Ceramic Items: Glass or ceramic items can only be replaced if the store is notified within 48 hours of receiving the delivery.
  6. Replacement of Glass Bulbs/Tubes: Glass bulbs or tubes can only be replaced if they become faulty within 14 days.

Customers should note and adhere to these guidelines to ensure a smooth and efficient resolution of any issues with their purchased items. For specific inquiries or further information, customers are advised to refer to the store’s terms and conditions or contact the store directly.

Breakages

According to the store’s policy, customers have the following responsibilities regarding breakages:

  1. Checking Goods on Arrival: It is the customer’s responsibility to thoroughly check the goods upon arrival for any damage. This should be done before signing for the parcel. If the parcel appears damaged, it is advised not to sign for it.
  2. Reporting Breakages: Any breakages or damages must be reported to the store within 48 hours of receiving the goods. It is important to promptly notify the store to initiate the resolution process.

By carefully inspecting the goods upon arrival and reporting any breakages within the specified timeframe, customers can ensure that appropriate actions are taken to address the issue. For specific instructions on reporting breakages or further information, customers should refer to the store’s terms and conditions or contact the store directly.