Nature at Home – Home for fish, invertebrates and plants
Fish and invertebrates need to feel as much at home in the aquarium as in the wild Transform your aquarium water into biotope-like water to protect your aquarium dwellers. Clean aquarium water – optimal water quality. When setting up a new aquarium, during partial a water change and after the use of remedies. Tap water contains heavy metals, such as copper, zinc and lead. To make the water suitable to the requirements of the fish, it must be free of heavy metals, chlorine and chloramine. The water is made suitable for fish by neutralising these substances using dedicated water conditioners. With its aloe vera, Biotopol also ensures that mucous membranes, gills, skin and fins are protected. Aloe vera provides protection from stress, protects the fish’s mucous membranes noticeably and reduces the risk of disease with its vitamin B complex. Chelators enclose heavy metals and aggressive substances are removed during the next partial water change. Chlorine is transformed into harmless chloride, dangerous chlorine and chloramine are neutralised.
Use for: water change and when setting up a new aquarium; to strengthen the fish after treatment.
Always use one hour before the use of bacterial starters, such as Denitrol.
Advantages of the JBL water conditioners:
Pollutants in the tap water are neutralised.
Nutrients are added.
The mucous membranes, gills, skin and fins are protected with aloe vera.
Aloe vera builds resistance to heavy metals and brings protection from stress and reduces the risk of disease with its vitamin B complex.
Chelators enclose heavy metals and aggressive substances are removed during the next partial water change.
Transformation of chlorine into harmless chloride Dangerous chlorine and chloramine are neutralised.
Click and Collect
We will let you know when your items or livestock are ready to collect via email. This usually happens within 24 hours of you placing your order. We will hold your order for three weeks. If you haven’t collected and we haven’t heard from you by then, we will put your items back on sale. You will not be eligible for a refund.
We aim to dispatch all orders placed before 2pm the same day and orders placed after 2pm on the next working day.
While we typically ship orders the same day or the following working day, as with any company that relies on couriers, we are unfortunately unable to guarantee a delivery date and time and that orders will arrive the following working day.
- 1st Class mail is aimed to be delivered the next working day after dispatch.
- 2nd Class mail takes around 2-3 working days after dispatch.
- APC Next Day delivery is usually delivered the next working day after dispatch to UK mainland postcode. Items to more remote areas may take longer.
* If your order is over £40 excluding livestock, you qualify for our FREE delivery to UK Mainland postcodes. This excludes Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Channel Islands and Scottish Offshore postcodes. FREE delivery is available for Scottish Borders postcodes but you will still need to pay the appropriate surcharge.
You have the right to cancel an order within 14 working days of receipt. You must return the goods to us in new and unused condition in line with our Returns Policy. We must receive the goods within 21 days of the notice of cancellation during which time you are responsible for any loss or damage. Once received in new and unused condition we will refund the purchase price. If the goods arrive back in any less than the condition they were sent out in, they will be returned to you and no refund will be processed.
To return goods you need to use our returns form and we will contact you to acknowledge you are sending the goods back to us. Goods being returned for testing must be sent at your own expense. We will only refund postage fees if the order arrives damaged or becomes faulty within the first 4 weeks. It is important that you obtain proof of posting as the goods are your responsibility until they are received by us. We can only refund postage costs if goods are returned within 7 days of purchase under the Replacement Policy. You need to agree a delivery service prior to shipping as we will only refund standard or tracked shipping fees, we are not able to refund the cost of any special delivery service. We cannot refund postage for goods returned for any other reason and we reserve the right to deduct our original postage cost from any refund applicable. If you have made a mistake in the purchase, then you will need to return the goods to us.